01—10

Crew Coordinator (Remote role)
Australia or New Zealand

Hill Robinson is a leading independent yacht management company, looking after some of the world’s most spectacular superyachts. We offer unparalleled services to our clientele from our 12 bases worldwide to assist in running yachts safely and efficiently and providing all the ancillary services required by these luxury assets and for the clients that enjoy them.

 

We are growing and have a really exciting opportunity for a remote Crew Coordinator. The ideal candidate would be based in Australia or New Zealand.

 

Start date : End of May

 

Responsibilities

  • To logistically assist with crew ground transport in different locations safely and efficiently.
  • To help and assist in tracking crew movements via the data base.
  • To assist in updating crew documentation on crew data base.
  • To assist in finalizing word documents, i.e., permission permits to enter and exit at various ports.
  • To assist in monitoring quarantine procedures, keep crew informed of latest developments. Assist crew member with queries and concerns from arrival till departure.
  • To assist with the structure in arrival and departure formalities of all crew (request immigration assistance).
  • To assist Crew Coordinator and monitor accounting costs on spreadsheets for invoicing purposes, i.e. check all statements (transport, hotel and laboratory visits of all crew).
  • To work in collaboration with other members of the team to ensure smooth and safe operation of the yachts and movements.
  • Assist with tracking and reporting of crew whilst in their work location and internationally as required.
  • Help maintain database systems to record all movements and provide reports as required for crew movements, client requirements and for financial purposes.
  • To assist the Team with any crew travel requirements (year-round) as requested by Captains/Pursers/Fleet Crew Manager/Yacht Managers/Fleet Superintendent.
  • Help maintain policies and procedures for Crew Logistics Department.
  • Help to undertake pre/post season reviews, reports and recommendations.

Experience & Skills

  • Full command of English language – written and spoken
  • PC literacy – Microsoft (Work, Excel, Outlook, PowerPoint
  • Knowledge of yachting industry and crew related matters
  • Logical thinking for problem solving
  • Self-motivated / Action orientated
  • Initiative and independence
  • Adaptability
  • Organisation ability and time management
  • Tactfully manage situations of conflict
  • Ability to work under pressure and to tight deadlines as well as flexible in out of hours
  • Decision making and problem solving
  • A team player
  • Excellent communication skills and the ability to liaise in a professional manner with Captains, Crew and other contacts as may be required
  • Positive attitude to fellow members of the work group and to the entire team/company
  • Positive representation of the Company always
  • Conscientious
  • Accuracy / attention to detail
  • To work with a sense of pride

Apply for this position

If you require any further information or wish to send your application, please visit hillrobinson.bamboohr.com/jobs.

02—10

Recruitment Consultant - Crew
Antibes, France

Hill Robinson is a leading independent yacht management company, looking after some of the world’s most spectacular superyachts. We offer unparalleled services to our clientele from our 12 bases worldwide to assist in running yachts safely and efficiently and providing all the ancillary services required by these luxury assets and for the clients that enjoy them.

We are growing and have a really exciting opportunity for a newly created role as Recruitment Consultant for our Crew team.  Your role is vitally important in recruiting great quality crew for our clients’ yachts.

Responsibilities

  • Recruit for all crew positions sourcing, shortlisting, interviewing candidates
  • Present suitably qualified candidates to the client
  • Ensure the recruitment process is professional and delivers a positive employer brand
  • Ensure all candidates receive timely and effective communication
  • Develop and service new external HR Crew clients
  • Meet and greet and interview potential crew visitors to the office
  • Recruitment administration eg check candidate references and verify licences
  • Meet the monthly/yearly placement revenue targets both individual and team
  • Ensure that maritime law and guidelines are followed for crew selection/recruitment

Experience & Skills

  • At least 2 years’ experience in recruitment
  • Previous yachting/marine experience would be advantageous
  • Fluent English – written and spoken
  • Ability to work under pressure and to tight deadlines
  • Results oriented with excellent time management
  • Self-motivated
  • Strong team player
  • The candidate must be legal to live and work in France. 

Apply for this position

If you require any further information or wish to send your application, please visit hillrobinson.bamboohr.com/jobs.

03—10

HSE Advisor
Cyprus/ Antibes, France

Hill Robinson is a leading independent yacht management company, looking after some of the world’s most spectacular superyachts. We offer unparalleled services to our clientele from our 12 bases worldwide to assist in running yachts safely and efficiently and providing all the ancillary services required by these luxury assets and for the clients that enjoy them. Our expertise and highly qualified team provide the full range of services and essential support that makes the whole yachting experience a success.

The company is experiencing a significant growth phase. As a result, we have an opportunity for an HSE Advisor based in our Cyprus office. The initial contract will be for a temporary basis (4 months) with the possibility of extension and/or permanent contract.

Overall Purpose:

The HSE Advisor will have an important position in Hill Robinson work to implement its policies of assuring the health of personnel employed by or working for the Company, the safety of personnel and assets, the prevention of harm to the environment and the quality of our services. The HSE Advisor will work in close cooperation with vessels and shore management teams in Operations, Compliance and Technical.

Responsibilities

  • Contribute to implement and review the Ship's Safety Management System in accordance with the requirements of the ISM Code, and other applicable standards and guidelines, Company specific requirements and other requirements applicable to the Company's operations.
  • To assist with the roll out, implementation and ensuring compliance of company policies, procedures, guidance, and instructions with the business unit.
  • Ensure follow up and close out audit actions, corrective and preventive measures, opportunities for improvement and areas of concern.
  • Ensuring the required HSE Induction and other safety training are delivered to all staff / subcontractors and records of these activities are maintained.
  • Ensure that the system is continuously improved, and that the system documentation is updated and adequate.
  • Ensure that the system is efficiently implemented onboard Company’s vessels and Company operations, including site-teams associated with the new building and refits projects.
  • Monitor the efficiency of the system with audits, inspections, and system reviews.
  • Monitor the development of new or modified HSE regulations applicable to the Company and its operations, and identify necessary revisions to Company Manuals as a consequence of these changes.
  • Support ships, departments, and projects in establishing ship or project specific HSE documents and risk assessments.

Experience & Skills

  • Experience in marine operations.
  • Good knowledge of industry regulations applicable for the operation of vessels world-wide.
  • You must be excellent in English written and verbal and have good communication skills.
  • Knowledge and practical experience of maritime HSE from work on board or shore-based vessel management.
  • Experience from the use of software systems used for developing and implementing HSE Management Systems.
  • Familiar with offshore and maritime “best practices” and the concepts of risk management.
  • Valid driver license.
  • Ability to travel freely.
  • A highly developed sense of responsibility and understanding of confidentiality.
  • Resilience and ability to work under pressure in a fast-moving and constantly changing environment with a willingness to adopt a hands-on approach.
  • Excellent organisational skills, and the ability to prioritise competing demands.
  • Confident liaising with internal and external stakeholders to complete tasks successfully.
  • Experience in using relevant technology; Information management systems.
  • Self-motivated and able to work on own initiative.
  • 3+ years’ industry experience preferred.
  • Additional experience working on board as crew and/or other industry related experience a benefit but not essential.
  • Associates Degree or other relevant experience an advantage.

Apply for this position

If you require any further information or wish to send your application, please visit hillrobinson.bamboohr.com/jobs.

04—10

Crew Recruitment Specialist
Fort Lauderdale, USA

Hill Robinson is a leading independent yacht management company, looking after some of the world’s most spectacular superyachts. We offer unparalleled services to our clientele from our 12 bases worldwide to assist in running yachts safely and efficiently and providing all the ancillary services required by these luxury assets and for the clients that enjoy them.

We are growing and have an exciting opportunity for a newly created role as Crew Recruitment Specialist.

Responsibilities

  • Manage fleet crew recruitment positions as assigned and/or assist colleagues with other job openings
  • Develop and service new external HRCrew clients
  • Meet/interview office crew visitors
  • Manage telecommunication enquiries
  • Source, interview and propose potential candidates to our clients
  • Check candidate references and verify licences
  • Meet the monthly/yearly placement revenue targets established by management
  • Follow maritime law and guidelines for crew selection/recruitment
  • Attend shows; fairs; events to represent HRCrew

Experience & Skills

  • Degree/Diploma in Human Resources advantageous
  • At least 2 years’ experience in recruitment services with client management is preferred
  • Previous yachting experience and familiarity with STCW advantageous
  • Full command of English language – written and spoken
  • Ability to work under pressure and to deadlines
  • Results oriented with excellent time management
  • Self motivated
  • Ability to learn and develop
  • Strong team player

Apply for this position

If you require any further information or wish to send your application, please visit hillrobinson.bamboohr.com/jobs.

05—10

Technical Manager
Antibes, France

Hill Robinson is a leading independent yacht management company, looking after some of the world’s most spectacular superyachts. We offer unparalleled services to our clientele from our 12 bases worldwide to assist in running yachts safely and efficiently and providing all the ancillary services required by these luxury assets and for the clients that enjoy them. Our expertise and highly qualified team provide the full range of services and essential support that makes the whole yachting experience a success.

 

The company is experiencing a significant growth phase. As a result, we have an opportunity for a Technical Manager based in our Antibes office. Your role is essential to the business and your responsibilities will include the following:

Responsibilities

  • Providing general technical and commercial advice and guidance, assisting with Insurance Claims.
  • Undertaking internal audits on-board, ensuring any items that may be raised during external inspections are clearly reported and addressed in advance of Class or Flag audits.
  • Provide continuous support in the event of system failures, spares and emergency response team coordination.
  • Working with Captain, Engineer, Yacht Manager and Yacht Accountant to provide annual running cost budgets within the technical Safety and maintenance categories for the vessels you are responsible for.
  • Manage create refit specifications, shortlist suitable shipyards and managing the quoting process.
  • Contract and T&C review; address any additional insurance requirements.
  • Monitor refit costs, quality and schedules, working directly with accountants for invoice review and approval.
  • Monitor budgets and communicate/anticipate overages, purchasing and spending thresholds, VAT, invoices and payments, client funds and funds requests.
  • Identify new opportunities through captains and shipyards where company technical services may be beneficial.
  • Able to negotiate preferred vendor rates for the company and related fleet vessels.

Experience & Skills

  • Must possess an internationally recognized marine engineering, naval architecture or mechanical engineering qualification at degree level and preferably accredited by RINA, IMAREST or similar institute.
  • At least 3 years’ experience as a shore side superintendent or in a similar technical yacht management role.
  • Additional experience working aboard a yacht or ship as Chief Engineer, and/or other industry related engineering experience is required.
  • Excellent knowledge of Classification, Flag, ISM/ISPS, SOLAS, Passenger Yacht or Large Yacht Code requirements.
  • Language Requirements: English (Fluent verbal and written).
  • (French, German, Italian, Spanish) beneficial, but not essential.
  • Organised, ability to prioritise, work under pressure and to tight deadlines at a high standard, flexible and able to react when necessary to last minute changes, excellent yachting knowledge, relationship manager, plan ahead and view crisis’ before they develop, smart dress code, ability to travel when required. Excellent report writing skills essential;
  • Diligent, accurate, proactive, energetic, a team player and confident communicator with ability to handle stress. Available to work out of hours when needed.

Apply for this position

If you require any further information or wish to send your application, please visit hillrobinson.bamboohr.com/jobs.

06—10

Office Coordinator
Fort Lauderdale, USA

A qualified Office Coordinator for Hill Robinson USA will have the ability to perform a variety of clerical tasks in support of business operations. Necessary skills include: data management, organization and logistics, professionalism, problem solving, supply management, inventory control and verbal communication. Moderate to intermediate software skills required.

Responsibilities

  • Answers multiple phone lines and responds to caller's questions or directs the call to the appropriate party.
  • Greets visitors; responds to questions, provides information, documents, instructions or directs visitor to appropriate party. Ensures office is always ready to receive visitors.
  • Responds to requests for information via mail, phone or in-person.
  • Opens, sorts and distributes incoming mail and processes outgoing mail including couriers and international deliveries; prepare international shipments to fleet vessels.
  • Responsible for office cleanliness and repairs when needed.
  • Responsible for maintaining and ordering inventory of supplies, keeping office stocked, organized and in good working order.
  • Trouble shoot and arrange IT assistance when needed.
  • Copy, scan, distribute and file paperwork including vendor, client and accounting files.
  • Prepares correspondence, memos, forms and reports using word processing applications software.
  • Maintain company calendar and and monitor staff schedules and client allocations.
  • Understand inter-company communications, main points of contact in each office.
  • Assist Company Accountant with receipts and time tracking for rebilling.
  • Daily monitoring of vessel locations on StratumFive.
  • Assist President and Communications Manager to maintain contact files and company address books; performs data entry into client database.
  • Assist with new client proposal preparation when needed.
  • Assists Crew Placement Specialist with recording reference contacts as noted on crew CV’s.
  • Assist with boat show planning and coordination, as well as special event planning.
  • Assist with preparation of sales presentations; promotional material.
  • Assist with market research, media monitoring and web references.

Experience & Skills

  • Valid Driver’s License
  • Ability to travel freely
  • Ability to legally work in the United States
  • A highly developed sense of responsibility and understanding of confidentiality
  • Excellent spoken and written English (French, Spanish or other language beneficial not essential)
  • Resilience and ability to work under pressure in a fast-moving and constantly changing environment with a willingness to adopt a hands-on approach
  • Excellent organisational skills, and the ability to prioritise competing demands
  • Advanced level of technical proficiency and computer literacy (MS Office)
  • Confident liaising with internal and external stakeholders to complete tasks successfully
  • Experience in using relevant technology; Information management systems
  • Self-motivated and able to work on own initiative
  • 1+ years’ industry experience preferred

Apply for this position

If you require any further information or wish to send your application, please visit hillrobinson.bamboohr.com/jobs.

07—10

Yacht Manager
Fort Lauderdale, USA

Hill Robinson is a leading independent yacht management company, looking after some of the world’s most spectacular superyachts. We offer unparalleled services to our clientele from our 11 bases worldwide to assist in running yachts safely and efficiently and providing all the ancillary services required by these luxury assets and for the clients that enjoy them. Our expertise and highly qualified team provide the full range of services and essential support that makes the whole yachting experience a success.

 

 

Our Fort Lauderdale office seeks a qualified Yacht Manager demonstrating significant experience and knowledge of the yachting industry.

This position involves working to ensure resources are in place for the smooth and safe operation of our fleet vessels. Areas of responsibility include safety and compliance administration, technical and emergency support, crew management, financial administration and shore side support. The Yacht Manager is the central point of contact for all vessel operations and is responsible for regular reporting to the owner.

Responsibilities

  • Maintain ships documents, keep certificates and records on file and up-to-date, upload and download accounts, photos, forms and certificates.
  • Coordinate all captain and crew employment procedures; assist with crew selection verify documents, coordinate employment contracts, insurance and travel logistics.
  • Coordinate with Yacht Accountant to monitor monthly budgets and communicate/anticipate overages, purchasing and spending thresholds, VAT, invoices and payments, client funds and funds requests.
  • Assure good flow of communication between yacht and other departments including Accounting, Technical, Compliance and Charter.
  • Assist with technical support, ISM meetings, internal audits, SSP reviews and manuals.
  • Coordinate insurance, vendor service contracts.
  • Provide shore support and assistance to yacht as needed; problem solving and decision making with an awareness of possible consequences.

Experience & Skills

  • 2+ years industry specific experience required. Experience in a similar role would be ideal or relevant sea –going experience in a senior position.
  • Practical knowledge of yacht operational standards and procedures; familiarity with ISM and ISPS implementation a plus.
  • Excellent communication skills, written and verbal required to liaise confidently and professionally with colleagues, clients, captains and crew.
  • Familiarity with financial statements and reporting.
  • Ability to multi-task.
  • Above average IT skills required, MS Office Suite & Outlook.
  • English is the base language, French and other languages a plus.
  • Must be legal to work in the U.S.

Apply for this position

If you require any further information or wish to send your application, please visit hillrobinson.bamboohr.com/jobs.

08—10

Human Resources Co-ordinator
Conwy, UK

Hill Robinson is a leading independent yacht management company, looking after some of the world’s most spectacular superyachts. We offer unparalleled services to our clientele from our 11 bases worldwide to assist in running yachts safely and efficiently and providing all the ancillary services required by these luxury assets and for the clients that enjoy them. Our expertise and highly qualified team provide the full range of services and essential support that makes the whole yachting experience a success.

 

As a Human Resources Co-ordinator you will contribute to the success of the HR function in Hill Robinson by providing support to the Group HR function. Carrying out administrative and HR support to assist with resourcing and other HR activities. Work globally and support the delivery and governance of the day-to-day HR operations, carrying out administrative, and provide first-line support and advice. Your main responsibilities will be as follows:

Responsibilities

  • Support HR in ensuring that HR frameworks, tools, policies and procedures are up to date, accurate and easily accessible
  • Assist the corporate recruitment process with appropriate administrative, compliance and customer service support
  • Work with our Academy to implement an effective on-boarding process
  • Manage the induction and probation process working with local HR managers and utilising HRIS accordingly
  • Support operational Reward and Recognition activities, including annual salary reviews, salary benchmarking and incentive schemes, interfacing with local teams where appropriate
  • Provide operational support on the co-ordination and the cyclical implementation of an effective priorities and development review (assessment process)
  • Develop and maintain strong working relationships with the local HR Teams, by supporting and acting as their trusted advisor
  • Provide administrative support to the Group Head of HR and the HR Manager, including diary management, and note taking at HR meeting
  • Work with Group HR in undertaking specific and ad hoc project work and programmes

Experience & Skills

  • HR administration experience, with strong attention to detail and eye for accuracy
  • Experience of working with a computerised HR Management Information system (HRIS); a working knowledge of BambooHR would be an advantage
  • Resilience and ability to work under pressure in a fast-moving and constantly changing environment with a willingness to adopt a hands-on approach
  • Excellent organisational skills, and the ability to prioritise competing demands
  • Strong analytical and problem-solving skills
  • Good client service skills, with confidence in speaking with employees and Line Managers
  • Professional relevant qualification in Human Resource Management (CIPD or equivalent), or willingness to study towards it
  • Advanced level of technical proficiency and computer literacy (MS Office)

Apply for this position

If you require any further information or wish to send your application, please visit hillrobinson.bamboohr.com/jobs.

09—10

Data Management Officer
Conwy, UK or Isle of Man

Hill Robinson is a leading independent yacht management company, looking after some of the world’s most spectacular superyachts. We offer unparalleled services to our clientele from our 11 bases worldwide to assist in running yachts safely and efficiently and providing all the ancillary services required by these luxury assets and for the clients that enjoy them. Our expertise and highly qualified team provide the full range of services and essential support that makes the whole yachting experience a success.

 

As a Data Management Officer you will be the internal data gatekeeper and will manage the process, planning and accuracy of an efficient record-keeping and archiving function in all media and formats.  Will manage the lifecycle of records. Ensuring all information and records are secure, up-to-date, stored accurately whilst adhering to applicable British and International standards and to be the internal data gatekeeper.  Will create, produce and oversee procedures and policy for record storage including compliance and governance regards documents naming convention, revisions, archives, data cleansing and secure disposal to guarantee regulatory safeguarding is upheld.

 

Responsibilities

  • Full responsibility for the day-to-day administration of records management and administration ensuring compliance with statutory requirement and legislation
  • Make recommendations for approval for the implementation of a filing structure that support the business which is future proof for complexity and growth
  • Project manage the collation and cleansing of data from multiple platforms to one single platform from several departments and offices located around the globe operating under different legislations and statutory requirements
  • Skilfully addresses the requirements of the short-term, whilst not compromising the long-term objectives
  • Administration of electronic records, including the retrieval promptly upon request
  • Undertaking research, retrieval and replacement of files for departments as part of the Information and Records Management service to internal customers • To participate in the disposal processes by reviewing and analysing with a critical eye the secure disposal of files
  • To participate in the disposal processes by reviewing and analysing with a critical eye the secure disposal of files
  • To action, service and supply requests, in line with the records lifecycle, ensuring integrity of information and confidentiality of records are provided to appropriate staff across the organisation
  • Be the single point of contact for document and records management queries
  • Producing regular and ad-hoc reports including written summaries and guidance to others
  • Be a key stakeholder in the procuring and implementing of new technology and software solutions to ensure Data Management is fully and appropriately considered
  • Implements relevant systems and technologies in the management of records and information; applies regulations relating to the management of user and personal data; helps train, support and advise others in these and in standards and best practice.
  • Applies, assists and trains others in data management policies, processes and practices to ensure own and other’s training is up to date

Experience & Skills

  • Foundation/Registered Member of Archives & Records Association
  • Has comprehensive knowledge of national and international standards and guidance
  • Degree in an appropriate subject or 4 years’ equivalent experience
  • Strong attention to detail and eye for accuracy
  • A highly developed sense of responsibility and understanding of confidentiality
  • Excellent spoken and written English
  • Resilience and ability to work under pressure in a fast-moving and constantly changing environment with a willingness to adopt a hands-on approach
  • Strong analytical and problem-solving skills
  • An understanding of the importance of legislation such as GDPR and Public Records Act as it relates to the work

Apply for this position

If you require any further information or wish to send your application, please visit hillrobinson.bamboohr.com/jobs.

10—10

Sales Broker
Monaco, Monaco

We are looking for an experienced Sales Broker to join our team in Monaco.

Responsibilities

  • Generate sales and business as per targets set
  • Prepare accurate and well-presented selection of available yachts to clients
  • Provide advice on the market, yacht purchase and sales
  • Provide immediate/effective response to any issue arising during the sales process

Experience & Skills

  • Highly motivated, reliable, flexible and eager to learn
  • English mandatory (French advantageous but not required)
  • Excellent knowledge of the superyacht industry
  • Minimum of 5 years’ superyacht sales brokerage experience with history and pattern leading successful yacht sales transactions
  • Experience conducting condition surveys and sea trials
  • European passport/work permit or Monaco residency required
  • Sound understanding of the yacht sales process and contracts
  • Excellent communication and presentation skills
  • Excellent organisational and time management skills

Apply for this position

If you require any further information or wish to send your application, please visit hillrobinson.bamboohr.com/jobs.