Cookie Policy

This cookie policy explains what cookies are, the types of cookies that may be stored on your device and how we use them. Cookies will be placed on your device only where you have provided consent, unless they are strictly necessary for the operation of the website.

This cookie policy should be read together with our Privacy Policy, which explains how and why we collect, store, use and share personal information. It outlines your rights and how to contact us or the relevant supervisory authorities.

Who we are and what we do

1.1 We are the Hill Robinson group of companies, of which Hill Robinson Group Ltd is the parent company.

1.2 We provide professional services within the superyacht industry, including yacht management, charter management, project management, sales brokerage, charter brokerage, aircraft management, and personnel recruitment, placement, management and training. We also provide other specialist services, including private estate management, employment services, maritime communications and procurement.

Which website does this policy apply to?

2.1 This cookie policy relates to your use of our website, hillrobinson.com.

2.2 Our website may contain links to other websites owned and operated by third parties. These third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these third-party websites, please consult their respective policies as appropriate.

What are cookies?

3.1 Cookies are small text files which are placed and stored on the browser or hard drive of your computer or device when you visit our website.

3.2 We use cookies to distinguish you from other users of our website and to provide a browsing experience that is unique to you. Cookies are used by us so that our website can remember what you have done whilst browsing, which helps us to provide you with a positive browsing experience and to improve our website.

3.3 For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

What type of cookies do we use?

Cookies can be in the form of session cookies or persistent cookies.

Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.

We use the following cookies:

4.1 Analytical/performance cookies (consent required)

These cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.

4.2 Targeting cookies (consent required)

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the content displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. These cookies allow you to share and send information to other websites.

4.3 Essential/functionality cookies (consent not required)

Essential cookies are required for the operation of our website. They include cookies that enable security, page navigation, form submission and access to any secure areas of our website. Our website cannot function without these strictly necessary cookies.

What kind of information do we collect by using cookies?

5.1 When you visit our website, we may automatically collect the following types of information from you: your internet protocol (IP) address, your login information, time zone setting, operating system and platform, information about your visits including the URL you came from, your country, the search terms you used in our website, products you viewed or searched, page response times, download errors, length of visits to certain pages, page interaction information, (such as scrolling, clicks, and mouse-overs) and the methods used to browse away from the page.

Third-party access to cookies

We use a number of trusted third-party services that may set and access cookies on your device through our website. These cookies are used strictly for the purposes described in this policy, such as analytics, marketing, security, and improving user experience.

7.1 Analytical/performance cookies (consent required)

Cookie name

Provider

Purpose

Duration

_clck

Microsoft

Stores a unique user ID and recognises returning visitors. It enables analysis of user behaviour across visits.

?

_ga

Google Analytics

Statistics: to calculate visions, sessions and campaign data for analytical reports.

14 months

(min set by Google Analytics)

_hjSession

Hotjar

  

_hjSessionUser

Hotjar

  

__hssc

HubSpot

Used to track sessions. It helps determine whether HubSpot should increment the session number and timestamps in the main tracking cookie

30 mins

__hssrc

HubSpot

to determine whether the visitor has restarted their browser and to identify new sessions.

Session only; deleted when the browser is closed

__hstc

HubSpot

To track visitors; including domain, unique visitor ID, timestamps for first, last and current visits, and the number of sessions.

Six months

  • Targeting cookies (consent required)

Cookie name

Provider

Purpose

Duration

BCP

Microsoft

To track user interactions with advertisements

?

SRCHD

Microsoft

Supports website functionality and performance, and may be used for targeting

?

  • Essential cookies (consent not required)

Cookie name

Provider

Purpose

Duration

__cf_bm

Cloudflare

Used for security purposes to distinguish between legitimate users and automated bots.

Expires after 30 mins of inactivity

These third parties have access only to their own cookies and are not permitted to use the data for any other purpose. No other third party has access to the cookies set by our website.

More information regarding third-party privacy and cookie policies:
Microsoft’s Privacy and Cookie Policy can be found here
Google’s Privacy Policy can be found here and Cookie Policy can be found here
Hotjar’s Privacy Policy can be found here and Cookie Policy can be found here
HubSpot’s Privacy Policy can be found here and Cookie Policy can be found here
Cloudflare’s Privacy Policy can be found here and Cookie Policy can be found here

How do you block cookies?

Most browsers allow you to refuse cookies. You may block our cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can find out more about cookies and how to delete and control them in your browser menu.

If you block our use of cookies, you may be unable to access certain areas of our website, and certain functions and pages will not work in the usual way.

How to contact us

Any questions about this cookie policy or the information we hold about you should be sent by email to privacypolicy@hillrobinson.com or by writing to Hill Robinson Group Ltd, 2nd Floor, West Wing, Dorey Court, Admiral Park, St Peter Port, Guernsey, GY1 2HT.