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CREW SERVICES

CREW
Training

Developing skills for stronger crew performance

Hill Robinson Academy supports crew development across the full lifecycle, delivering tailored training in leadership, hospitality, resilience, and interpersonal skills. Our blended approach combines online learning, onboard coaching, and bespoke video content, designed around each yacht’s needs. The result: stronger performance, smoother operations, improved retention, and a consistently professional guest experience.

Scope of Services:

  • Managing the full learning process, from needs analysis through to evaluation
  • Delivering flexible, blended training through in-person, online, and virtual learning
  • Designing tailored programmes that support professional development, career progression, and crew retention

We create programmes by analysing the needs of each crew to deliver an immersive training experience whilst reporting clear, tangible return on investment to our clients.

— Laura Henighen

Head of Academy

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