Crew
Services
Managing contracts, payroll, compliance, and employment administration to keep your crew properly supported and employed.
Finding and placing skilled, thoroughly vetted crew who match your yacht’s operational needs and service standards.
Developing crew through tailored training that strengthens performance, leadership, service, and long-term career development.
Settled crew, steady operations
Glyn Barker
Head of Crew Services
Ryan Holloway
Recruitment Consultant
Alessandra Dagnino
Recruitment Consultant
Ellen De Jong
Recruitment Consultant
Kate Buffard
Recruitment Resourcer
Kevin Norris
Recruitment Consultant
Susanne Jovanovic
Head of Recruitment
Lucie Fox
Recruitment Consultant
Kayleigh Liddell
Crew HR Manager
Leigh Bitouzet
Crew HR Administrator
Laura Henighen
Head of Academy
Virna Causa
Recruitment Consultant
Rosa Rodrigo Gutierrez
Recruitment Consultant
Your questions answered
Three areas: recruitment, employment, and training. We source and vet crew, employ them under compliant contracts with payroll and benefits administered, and develop them through the Hill Robinson Academy.
We verify CVs, qualifications, experience, references, and availability, confirm written and verbal references, and check qualifications against the safe manning document. Every candidate is interviewed before we recommend preferred candidates.
We create a dedicated employment cell company to employ the crew, issue employment agreements, process payroll, and put employment policies, procedures, and standing orders in place. Grievances, disciplinary matters, and performance monitoring are handled by our team, and crew are employed in line with MLC standards.
Tailored programmes in leadership, hospitality, resilience, and interpersonal skills, delivered through a blend of in-person, online, and virtual learning. Programmes are built from a needs analysis and designed to meet client requirements and industry standards.
