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(new) Crew Services

(new) Crew Services

Crew

Building and developing an exceptional onboard team

Crew Management

Crew Employment

Managing contracts, payroll, compliance, and employment administration to keep your crew properly supported and employed.

Crew Recruitment

Finding and placing skilled, thoroughly vetted crew who match your yacht’s operational needs and service standards.

Crew Training

Developing crew through tailored training that strengthens performance, leadership, service, and long-term career development.

Settled crew, steady operations

Meet the shore-based experts protecting your interests

Behind the Process

Your questions answered

Common questions

Three areas: recruitment, employment, and training. We source and vet crew, employ them under compliant contracts with payroll and benefits administered, and develop them through the Hill Robinson Academy.

We verify CVs, qualifications, experience, references, and availability, confirm written and verbal references, and check qualifications against the safe manning document. Every candidate is interviewed before we recommend preferred candidates.

We create a dedicated employment cell company to employ the crew, issue employment agreements, process payroll, and put employment policies, procedures, and standing orders in place. Grievances, disciplinary matters, and performance monitoring are handled by our team, and crew are employed in line with MLC standards.

Tailored programmes in leadership, hospitality, resilience, and interpersonal skills, delivered through a blend of in-person, online, and virtual learning. Programmes are built from a needs analysis and designed to meet client requirements and industry standards.